Terms + Conditions

NICOTINE WARNING: This site sells products that contain nicotine. Nicotine is an addictive chemical. Products are intended for adults 21+ only. Keep out of reach of children and pets.

By accessing stokespicks.com (the “Site”) or purchasing any Stokes Picks products (the “Products”), you agree to these Terms & Conditions (the “Terms”). If you do not agree, do not use the Site or purchase Products.

1) Eligibility & Age 21+ Attestation

You must be 21 years of age or older to view, purchase from, or use this Site. By using the Site and/or placing an order, you represent and warrant that you are 21+ and that all information provided for age and identity verification is true and complete. We may cancel any order if age cannot be verified.

2) Changes to These Terms

We may modify these Terms at any time. Changes are effective when posted on the Site with a revised “Last Updated” date. Continued use constitutes acceptance.

3) Accounts & Security

You’re responsible for safeguarding your account credentials and for all actions taken under your account. Notify us immediately of any unauthorized use.

4) Acceptable Use

You agree not to: (a) violate any law or regulation; (b) interfere with Site security or integrity; (c) use bots/scrapers or attempt to circumvent purchase limits; (d) misrepresent identity, age, or intent; (e) copy, resell, or exploit Site content without permission.

5) Intellectual Property

All trademarks, logos, graphics, text, photographs, video, code, and other content are owned by Stokes Picks or its licensors and protected by IP laws. You may not use our marks or content without prior written consent.

6) User-Generated Content & Reviews

If you submit reviews, comments, photos, or other content (“UGC”), you grant Stokes Picks a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such UGC in any media. You represent you own or control the rights to your UGC; it does not violate law or third-party rights; and it’s truthful and non-misleading. We may remove or moderate UGC at our discretion.

7) DMCA/Copyright

To report alleged copyright infringement, email support@stokespicks.com with: (i) your contact info; (ii) identification of the copyrighted work; (iii) the URL of the allegedly infringing material; (iv) a good-faith statement; (v) a statement under penalty of perjury that you are authorized; and (vi) your signature.

8) Product Information & Health Disclaimer

Products are not intended to diagnose, treat, cure, or prevent any disease and are not marketed as a smoking-cessation aid. Consult a healthcare professional before use—especially if pregnant or nursing, taking medication, or with cardiovascular or psychological conditions. Use only as directed. Do not swallow toothpicks; do not exceed suggested use. Read all warnings on labels and the Site.

9) Terms of Sale

9.1 Order Acceptance

All orders are offers to buy. We may accept or reject any order for any reason (including age-verification failure, suspected fraud, inventory limits, or shipping restrictions). An order confirmation acknowledges receipt; acceptance occurs when we ship.

9.2 Pricing; Promotions; Errors

Prices, promotions, and availability are subject to change without notice. We may correct errors and cancel orders arising from typographical or system mistakes. Promotional codes may not be combined unless expressly stated.

9.3 Taxes & Fees

You authorize us (and our payment processor) to collect the total due, including applicable sales tax, excise tax, and any legally required age-verification or adult-signature fees. You are responsible for taxes/fees not collected at checkout.

9.4 Payment Authorization

By submitting a payment method, you represent you’re authorized to use it and authorize charges for your order total.

9.5 Age Verification & Adult-Signature Delivery (21+)

We use third-party tools to verify age at checkout. Adult Signature (21+) may be required on delivery; carriers will request a government-issued photo ID. If delivery fails due to inability to obtain a qualifying signature, the shipment may be returned and reship fees may apply.

9.6 Shipping; Free Shipping Threshold

Shipping options are shown at checkout. Free Shipping on orders $48+ (after discounts, before tax) where available. Processing and transit times are estimates and not guarantees. Risk of carrier delay lies outside our control.

9.7 Risk of Loss; Title

Risk of loss passes to you when we deliver the package to the carrier after successful age checks. Title passes at the same time.

9.8 State/Local Restrictions; No-Ship Destinations

We do not ship to jurisdictions where online sales of nicotine products are prohibited or where specific flavors are restricted. Orders to restricted locations will be cancelled and refunded. See our State Shipping Restrictions page for the current list (subject to change).

9.9 Backorders & Substitutions

If an item becomes unavailable after you order, we may cancel that item and issue a refund or, with your consent, substitute a comparable product.

9.10 Returns & Refunds (Consumables)

For safety and quality control, opened packages are not eligible for return. Unopened items may be returned within 30 days of delivery with an RMA. See Returns & Refunds for instructions and exceptions (e.g., damaged/defective items).

9.11 Damaged, Missing, or Incorrect Items

Report within 7 days of delivery to support@stokespicks.com with your order number and photos. Verified claims will be replaced or refunded at our discretion.

9.12 Chargebacks

You agree to contact us first to resolve any issue before initiating a chargeback. Unwarranted chargebacks may result in account suspension.

10) Third-Party Services

Payment processors, age-verification providers, and shipping carriers are third parties with their own terms and privacy practices. We are not responsible for their acts or omissions.

11) Privacy & Cookies

Your use of the Site is governed by our Privacy Policy and Cookie Policy, which explain what data we collect (including for age verification), how we use it, and your choices.

12) Compliance with Laws

You are responsible for complying with all applicable laws in your jurisdiction, including age restrictions. We may refuse, cancel, or refund orders where compliance cannot be assured.

13) Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

14) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STOKES PICKS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE CLAIM. Some jurisdictions do not allow certain limitations; parts of this section may not apply.

15) Indemnification

You agree to defend, indemnify, and hold harmless Stokes Picks from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site or Products, violation of these Terms, or infringement of third-party rights.

16) Arbitration; Class-Action Waiver

PLEASE READ—AFFECTS YOUR RIGHTS. Except for claims that qualify for small-claims court, any dispute arising out of or relating to the Site, the Products, or these Terms will be resolved by binding arbitration under the Federal Arbitration Act and administered by the AAA under its Consumer Arbitration Rules. You and Stokes Picks waive any right to a jury trial or to participate in a class, collective, or representative action. Arbitration will be conducted on an individual basis.

Opt-Out: You may opt out of arbitration by emailing support@stokespicks.com within 30 days of your first purchase or account creation, stating your name, address, and clear intent to opt out.

17) Governing Law; Venue

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Subject to the arbitration clause, the exclusive venue for any permitted court action will be the state or federal courts in [Charleston County], South Carolina, and you consent to personal jurisdiction there.

18) Termination

We may suspend or terminate your access to the Site or cancel orders at any time for violation of these Terms or for risk-management and compliance reasons.

19) Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, labor disputes, carrier interruptions, regulatory actions).

20) Miscellaneous

If any provision is held unenforceable, it will be severed and the remainder enforced. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent. These Terms, together with policies referenced below, form the entire agreement between you and Stokes Picks.

21) Contact Us

Stokes Picks
Email: support@stokespicks.com
Phone: + 1 970-379-1367