Privacy policy

Stokes Picks (“Stokes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit stokespicks.com (the “Site”), create an account, make a purchase, sign up for marketing, or interact with us in any way.

Age Restriction: Our Site and products are intended for adults 21+. We do not knowingly collect personal information from individuals under 21. If you believe a person under 21 has provided us information, contact support@stokespicks.com and we will delete it.

1) Notice at Collection (What we collect & why)

We collect the following categories of personal information from you and from service providers (e.g., payment processors, age-verification vendors, shipping carriers, analytics and marketing tools) for the business purposes listed.

Identifiers (name, email, phone, IP address, device IDs, shipping/billing address)
— Used for: account setup, orders & delivery, customer support, anti-fraud & security, marketing with consent, legal compliance.

Commercial Information (order history, cart activity, subscription status, discount usage)
— Used for: order fulfillment, returns, customer service, analytics, personalization, loyalty or promotions.

Payment Information (tokenized card data via our processor; we do not store full card numbers)
— Used for: process payments, refunds, chargeback handling, fraud prevention.

Age/Identity Verification Data (date of birth, last four of SSN or ID components if requested by the verification provider, match results)
— Used for: age gating (21+) and to comply with applicable laws requiring adult signature and restricted product delivery.

Internet/Device Activity (pages viewed, time on page, clickstream, cookies, analytics, approximate location)
— Used for: Site performance, debugging, security, analytics, and (with consent where required) advertising measurement.

Geolocation (coarse) (derived from IP or shipping address; not precise GPS)
— Used for: tax calculation, shipping eligibility, state restrictions compliance, fraud prevention, analytics.

Inferences (preferences derived from browsing/purchase data)
— Used for: personalization and product recommendations with consent where required.

We also process communications you send us (support emails, reviews, survey responses) for customer service, safety, moderation, and product improvement.

2) Sources of Information

• Directly from you (checkout, account, forms, support, SMS/email sign-ups)
  
  

• Automatically from your device/browser (cookies, pixels, SDKs, log files)
  
  

• From service providers & partners (payment processors, age-verification and fraud-prevention services, shipping carriers, analytics/ads platforms, email/SMS platforms)
  
  

3) How We Use Information

• Provide, operate, and improve the Site and our products
  
  

• Verify age/identity (21+) and enforce shipping restrictions
  
  

• Process payments, fulfill orders, and handle returns/refunds
  
  

• Communicate about orders, support, and account updates
  
  

• Personalize your experience and recommend products
  
  

• Conduct analytics, debugging, and security monitoring
  
  

• Market to you with consent (email/SMS/ads), including audience measurement and limited profiling for advertising
  
  

• Comply with law, enforce our Terms & Conditions, prevent fraud, and protect our rights
  

4) Disclosures of Personal Information

We share information with service providers and contractors who process data on our behalf for the purposes listed above:

• Payment processors (secure card processing and fraud screening)
  
  

• Age-verification providers (21+ compliance)
  
  

• Shipping & logistics partners (delivery and adult-signature services)
  
  

• Customer support and CRM platforms
  
  

• Analytics & site performance tools
  
  

• Email/SMS marketing platforms
  
  

• Advertising & measurement partners (only with appropriate legal basis/consent)
  
  

• Order/warehouse systems and ecommerce platforms
  
  

We may also disclose information: (i) to comply with law, legal process, or requests from authorities; (ii) to protect our rights, users, or the public; (iii) in connection with a merger, acquisition, financing, or sale of assets; (iv) with your direction or consent.

“Selling” or “Sharing” under state privacy laws

We do not sell personal information for money. We may engage in activities that are considered “sharing” or “targeted advertising” (e.g., using cookies/pixels for cross-context behavioral ads). Where required, we will honor your Do Not Sell or Share choices and Global Privacy Control (GPC) signals. See Your Privacy Choices below.

5) Cookies & Similar Technologies

We use cookies and similar technologies for core functionality, analytics, and advertising. For details and to manage preferences, see our Cookie Policy and the Cookie Settings link in our footer. You can also use your browser settings to block cookies, but parts of the Site may not function.

6) Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy (e.g., tax and accounting, compliance, dispute resolution), or as required by law. Criteria include account status, order history, legal obligations, and security needs. When no longer needed, we will delete or de-identify data consistent with applicable law.

7) Security

We implement technical and organizational safeguards designed to protect personal information (encryption in transit, access controls, PCI-compliant payment processing, logging/monitoring). No method of transmission or storage is 100% secure; use the Site at your own risk and notify us promptly of any suspected security issue.

8) Your Privacy Rights (CA/CO/CT/VA/UT and similar)

Depending on your state of residence, you may have rights to:

• Know/Access the categories or specific pieces of personal information we have collected about you
  
  

• Correct inaccurate information
  
  

• Delete information we collected
  
  

• Opt Out of sales, sharing, or targeted advertising
  
  

• Limit the use of sensitive personal information (where applicable)
  
  

• Portability (receive a copy in a portable format)
  
  

• Non-discrimination for exercising your rights
  
  

How to exercise: Email privacy@stokespicks.com or use Privacy Choices links in our footer:

• Do Not Sell or Share My Personal Information
  
  

• Cookie Settings (manage analytics/ads cookies)
  
  

We will verify your request (e.g., by confirming email, order details, or other data). You may use an authorized agent; we may require proof of authorization. If we deny a request, you may appeal by replying to our decision email.

We honor the Global Privacy Control (GPC) signal where legally required as an opt-out of sale/sharing for the browser sending the signal.

9) Marketing Communications

Email: You can unsubscribe using the link in any email or by contacting us.
SMS: Opt-in is required. You can opt out by replying STOP (or as instructed in our SMS Terms). Message and data rates may apply.
 We may still send transactional messages (e.g., order confirmations).

10) Financial Incentives (CPRA)

From time to time we may offer discounts, referrals, or loyalty benefits in exchange for providing an email, phone number, or purchase data (“programs”). Participation is voluntary and you can withdraw at any time. The value of the incentive is reasonably related to the value of the data and program participation (e.g., percentage off, dollar value). Program terms will be presented at sign-up.

11) International Users

Our Site is operated in the United States. If you access the Site from outside the U.S., you understand your information may be processed in the U.S., where privacy laws may differ from those in your jurisdiction.

12) Third-Party Links

The Site may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.

13) Children/Minors

We do not knowingly collect or solicit information from individuals under 21. If we learn that a person under 21 has provided personal information, we will delete it.

14) Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the newest version. Material changes will be highlighted on the Site or via email where appropriate.

15) Contact Us

Stokes Picks
Email: privacy@stokespicks.com
Phone: + 1 970-379-1367
For age-verification or order questions: support@stokespicks.com