Shipping & Returns
Shipping Options
We use the United States Postal Service as our shipping provider because it allows us to offer competitive pricing and excellent service. Once you finalize your purchase and complete payment you will receive an email confirmation of your order.
Please keep in mind that, although most orders ship on the same or following business day, it may take up to 72 hours for us to process and ship your order.
Return Policy
Unconditional, full-money back guarantee on all of our products. If you are unsatisfied with their product, you can send it back for a full refund
To start a return, you can contact us at sales@stokespicks.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.